Contactless Self Storage : It’s estimated that 38% of Americans use self storage. Whether the purpose of these storage units is to keep seasonal items out of the way or to create some extra space in the garage, it’s clear that self-storage serves as a convenient and useful solution for many.
However, the process of actually reserving and accessing that storage unit can sometimes be harder than expected, with limited access hours, the need to meet a site manager in person and other hurdles.
As Todd Allen, managing principal at Midgard Self Storage, a self-storage facilities provider reveals, however, a rising trend toward contactless self storage could make a meaningful difference in how people use storage units.
What Is Contactless Self Storage?
As the name implies, the focus of contactless self storage is to eliminate the need for in-person contact when renting a storage unit. As Allen explains, this applies to every step of the process.
“Contactless storage starts by letting you book your unit online, checking which options are available and selecting the right size for you without an in-person visit,” he says. “This online-first experience also applies to how you make payments, so you can handle everything from the comfort of your own home.”
This process represents a stark contrast to the traditional method of obtaining a storage unit, which often required going into an on-site office to discuss available units with a manager and then fill out lengthy paperwork prior to receiving a designated unit.
This “contactless” approach also applies to how individuals actually use their storage units. As Allen explains, “Contactless storage facilities give you 24/7 accessibility to your storage unit, with access controlled via digital codes or a smartphone app. You don’t have to worry about picking up keys from a manager, or losing those keys. Everything you need to get to your unit is delivered digitally.”
The Benefits of Contactless Self Storage
Going digital with contactless self storage isn’t just being done for the sake of using technology. As Allen notes, it’s all about creating a more seamless, streamlined experience.
“An online system is incredibly convenient for storage unit users,” he says. “For example, with an online payment portal, it becomes much easier to track your payment history or set up automatic payments so that you don’t get hit with late fees. This doesn’t just help you save time, it can also help you save money.”
Convenience is the main focus for contactless self storage. Contactless access means that at many facilities, storage unit users can get to their unit at any time, day or night, rather than needing to wait for the times when a site manager is present. This can make using a storage unit much easier for individuals with hectic work and family schedules. At the same time, digital access controls help maintain needed security.
The ease and flexibility of contactless self storage can make booking and using a storage unit much less stressful as households have an easier time finding solutions that cater to their needs.
This level of convenience also applies in how storage unit renters use their unit on a day to day basis. Contactless storage facilities often offer drive-up units for added convenience and accessibility. Renters can drive their vehicles right up to their individual storage unit, day or night, as long as they have their secure access code.
“With a drive-up unit, you don’t have to worry about carrying a heavy piece of furniture down a hallway or getting it up an elevator,” Allen says. “You can bring your items right up to the unit, allowing you to load or unload everything much faster — and with less strain on your back. You can take care of what you need to at your unit without all the extra hassle that can occur with other types of storage facilities.”
How to Get Your Own
If possessions are piling up at your own home, it’s only natural that you’d want to start looking into contactless self storage for yourself. Fortunately, as Allen’s comments reveal, the process of finding and booking a storage unit in your area can be completed quickly and efficiently.
Start by looking for storage facilities in your area that offer contactless self storage — if their website indicates that you can book online, that’s a good start. Use their online listings to determine if they have available units that match what you need, and then double-check their terms and conditions to ensure they offer a truly contactless experience.
Check for details on payment processing, how access to your storage unit will be granted and the hours of availability for the facility. With this information in hand, you can make an informed decision about whether they offer the right type of unit — and the right level of contactless services — that you need.
Whether you’re looking for more convenient booking and accessibility or have health concerns that make online use the safer option, it’s clear that contactless self storage can make a positive difference for many.
Contactless Self Storage
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